June 20, 2025
Are you torn between Uber Eats and DoorDash as your restaurant's delivery partner? According to Statista, as of May 2025, the online food delivery in Canada is expected to hit $19.96 billion by 2030, picking the right service can make a real difference to your sales and customer satisfaction.
The third-party food delivery platforms connect restaurants with customers through online and mobile ordering. Uber Eats vs DoorDash is a common comparison as both offer large customer bases, but their approach to pricing, service, and delivery logistics differs.
If you own a restaurant in Canada, understanding how each platform works is important. Some platforms charge more but offer better visibility. Others give you flexibility but may limit your reach. It's not just about who delivers faster; it's about which one helps your business grow smarter.
In this guide, you'll get a clear view of how Uber Eats and DoorDash stack up. We'll look at their features, pricing, pros and cons, and which one fits your goals better. Let's help you make the right call.
Uber Eats is the food delivery arm of Uber, launched in 2014. It connects users to local restaurants through the same app they use to book rides. The platform serves thousands of cities across the US, offering wide menu choices and real-time tracking.
Some key features include:
Uber Eats offers speed and scale, ideal for restaurants looking to expand fast. But it's not the only choice; let's look at what DoorDash brings to the table.
DoorDash launched in 2013 and has since become the largest food delivery service in the US by market share. It connects diners with restaurants and local businesses through an easy-to-use app. Known for its strong presence in suburbs and small towns, DoorDash offers wide reach and flexibility.
Some key features include:
DoorDash is a strong choice for local growth. Next, let's compare Uber Eats vs DoorDash head-to-head to see which fits your goals.
Choosing between Uber Eats and DoorDash depends on several factors, delivery range, fees, customer base, and more. Both platforms offer value, but their features cater to different priorities.
Here's a side-by-side breakdown to help you compare what each one brings.
Both platforms shine in different areas. Uber Eats has global reach and fast delivery in cities, while DoorDash dominates local markets and offers broader service types.
Now that you've seen how they compare, let's break things down further. Let's discuss the pros and cons of using Uber Eats for your restaurant.
If you're considering Uber Eats for your restaurant, it's important to weigh the upsides and downsides. This platform offers wide exposure and tech-driven convenience, but not without trade-offs.
Let's have a look at some of the advantages and limitations of Uber Eats:
Uber Eats offers various advantages and limitations, including:
Uber Eats suits restaurants in busy cities that want rapid exposure and convenience. But if you're focused on profit margins and brand control, the fit may be less ideal.
Now, let's break down how DoorDash performs on the same fronts so you can make the best choice.
DoorDash is one of the biggest food delivery platforms in the US. If you're thinking about adding it to your restaurant strategy, it helps to understand both the upsides and trade-offs.
Let's have a look at some of the advantages and drawbacks of DoorDash:
DoorDash gives you wide reach, flexible plans, and strong performance in suburban areas. However, high fees and limited customer access can be a challenge if you're aiming for long-term brand control.
Still not sure between Uber Eats vs DoorDash? Let's break it down by needs, location, and goals so you can make a confident choice.
Choosing between Uber Eats vs DoorDash depends on your restaurant's location, goals, and margin expectations. Both platforms offer value but in different ways, here is what they offer the best:
So when it comes to DoorDash vs Uber Eats, choose based on what fits your growth plan, not just popularity.
But what if you didn’t have to choose between the two?
Before you commit to either platform, it’s worth taking a step back to compare what Uber Eats and DoorDash actually offer, and what they don’t. That’s where iOrders enters with a restaurant-first alternative that gives you more control, lower costs, and a direct line to your customers.
Here’s a quick look at how the three platforms stack up:
Now that you have a clear comparison of the platforms, let’s see how iOrders being the most affordable platform beats the rest.
Uber Eats vs DoorDash both offer reach but at a high cost. iOrders gives you the freedom to grow without relying on third-party apps that take big cuts from your sales.
iOrders is a commission-free platform built for restaurants. It helps you take direct orders, manage deliveries, build customer loyalty, and run smart marketing campaigns, all under your brand name.
If you're tired of high fees and limited access to customer data, iOrders gives you a better alternative.
Here's how it helps you grow profits while staying in control:
Let customers order straight from your website or social pages with no third-party cuts. Keep more profit and own the customer relationship.
Get a clean, branded website and in-store QR code ordering. It makes the experience smooth and fast for dine-in and takeout customers.
Want to offer delivery but don't want to manage drivers? iOrders handles logistics so you can deliver on time without the hassle.
Need help promoting your restaurant? iOrders runs paid ads, social media, and email campaigns to bring in new and repeat customers.
Encourage repeat orders with built-in loyalty programs. Offer points, deals, and exclusive offers to your best customers.
Use customer data to send the right message at the right time. iOrders builds automated campaigns that target users based on their behavior.
Handle reviews like a pro. AI tools respond to feedback and help you track trends, keeping your reputation strong.
Want your own branded app like DoorDash or Uber Eats? iOrders builds it for you. Customers can order, earn rewards, and stay loyal to your brand, not a third party.
If you're stuck between Uber Eats vs DoorDash but want to cut fees and build your brand, iOrders is the smarter move.
Choosing the right delivery platform directly impacts your restaurant's bottom line and customer satisfaction. Uber Eats and DoorDash offer fast service, wide reach, and reliable tech, but they also come with high fees and limited customer access.
Understanding the key differences in fees, delivery times, customer base, and support can help you choose what aligns with your goals.
iOrders lets you accept direct online orders without paying a commission, run smart loyalty programs, offer delivery without hiring drivers, and manage your marketing, all from one platform. You keep your customer data and grow on your own terms.
Still, thinking about DoorDash vs Instacart or comparing Instacart vs DoorDash for your strategy? Maybe it's time to look beyond third-party apps. Try iOrders and take back control of your online orders. Book a free demo and see how iOrders can work for your restaurant.
