What is iOrders, and how does it differ from third-party food delivery apps?
iOrders is a comprehensive, commission-free online ordering platform meticulously designed for modern restaurants. Unlike traditional third-party delivery apps that extract substantial commissions (15-30% per order), iOrders empowers restaurants with a fixed-cost model.
Our solution provides a fully branded digital ecosystem, including a custom website and mobile app, ensuring restaurants maintain complete control over their digital presence, customer data, and brand identity.
How much does iOrders cost?
We offer a fixed-cost pricing model tailored to your restaurant's needs. Our structured plans provide maximum value with pricing that scales according to your restaurant's specific requirements.
We eliminate commission fees, allowing you to maximize your profit margins. For precise pricing details aligned with your restaurant's unique specifications, we recommend contacting our sales team for a personalized consultation.
Can I integrate iOrders with my existing POS system?
Integration is our core strength. Our platform is engineered for exceptional compatibility, supporting seamless connections with leading POS systems across the industry.
During our onboarding process, our technical specialists conduct a comprehensive assessment of your current infrastructure, ensuring smooth data synchronization.
We provide dedicated support to address any potential integration challenges, minimizing operational disruptions and facilitating a streamlined transition to our digital ordering platform.
How long does it take to set up iOrders for my restaurant?
The implementation timeline for iOrders typically ranges from 1 to 2 weeks, depending on your restaurant's complexity and customization requirements.
Our meticulous onboarding process includes comprehensive steps: menu digitization, website and app design, brand customization, staff training, and system configuration.
A dedicated implementation manager guides you through each phase, ensuring a smooth, efficient setup that minimizes operational interference and positions your restaurant for immediate digital success.
Does iOrders provide delivery services?
While iOrders doesn't operate as a direct delivery service, our platform offers sophisticated delivery management capabilities.
We provide flexible integration options with multiple delivery providers, enabling you to use your existing delivery infrastructure or connect with third-party delivery networks.
Our system offers comprehensive delivery management tools, including route optimization, real-time tracking, and seamless communication protocols.
How does the loyalty and rewards program work?
Our AI-powered loyalty program represents a sophisticated customer retention tool. Restaurants can design intricate reward structures, including point-based systems, tiered discounts, personalized promotions, and targeted incentives.
The intelligent algorithm automatically tracks customer purchase history, generates insights, and applies rewards, encouraging repeat business and fostering long-term customer relationships through data-driven engagement strategies.
Can I update my menu and prices easily?
Absolutely. Our intuitive, cloud-based dashboard provides real-time menu management capabilities. Restaurant managers can instantly update menu items, adjust pricing, modify item availability, and implement seasonal offerings.
Changes propagate immediately across all digital platforms—website, mobile app, and integrated systems—ensuring consistent, accurate information and operational agility.
What kind of customer support does iOrders offer?
iOrders provides comprehensive, multi-tiered support infrastructure. Our offerings include 24/7 technical assistance, dedicated account management, proactive performance optimization consultations, and extensive educational resources.
Support channels encompass live chat, email, phone support, detailed documentation, video tutorials, and periodic webinars designed to maximize your platform utilization and digital strategy effectiveness.
How does iOrders help with marketing my restaurant?
Our platform incorporates advanced, AI-driven marketing capabilities. We offer sophisticated multi-channel marketing tools, including targeted email campaigns, SMS notifications, social media integration, and personalized customer engagement strategies.
The AI analyzes customer behavior, generates intelligent recommendations for promotions, helps restaurants increase customer acquisition, drives repeat business, and optimizes marketing spend.
Is there a contract or minimum commitment period?
We prioritize flexibility and confidence in our service. iOrders operates on a month-to-month billing model with no long-term contractual obligations. Restaurants can cancel at any time, reflecting our commitment to delivering consistent value.
Our transparent approach allows restaurants to experience the platform's benefits without financial risk, though our comprehensive features and proven results typically encourage long-term partnerships.
