How is this different from using third-party delivery apps?
Third-party platforms charge substantial commissions—often 20-30% per order—which can dramatically drain your profit margins.
In contrast, our white-label solution allows you to keep 100% of the order revenue, creating a more sustainable business model. On third-party platforms, a restaurant is just one of many options, often competing purely on price and convenience. Our white-label app transforms this experience, allowing you to showcase your unique brand identity and create a more immersive dining experience.
What features are included in the white-label app?
Our white-label app's core features typically include websites, QR codes, and online ordering systems with intuitive interfaces and real-time order tracking. It also has push notification capabilities and supports multiple payment methods, such as credit cards and wallets.
You can integrate with existing point-of-sale (POS) systems and even third-party delivery services. Our apps also include loyalty program modules and comprehensive dashboards that provide data insights.
How long does it take to launch a white-label delivery app?
The timeline for a white-label delivery app is short compared to custom app development. While a custom app creation could previously take 6-12 months and cost tens of thousands of dollars, you can deploy our white-label app in just 2-4 weeks.
It's important to note that the 2-4 week timeline includes not just development but also comprehensive testing, submission to the App Store and Google Play, and initial onboarding training.
Can I integrate the app with my existing POS system?
Yes, Our white-label apps are designed with flexibility in mind and can connect with most major Point of Sale (POS) systems through standardized API protocols.
Our app automatically populates the orders in the POS system, updates inventory in real-time, and consolidates financial reporting across digital and in-person sales channels.
How much does it cost to create a white-label delivery app?
Our white-label solution operates on flexible monthly subscription models, whereas creating a custom app could require extensive upfront investment and cost between $20,000 and $30,000.
This approach transforms app ownership from a massive capital expenditure to a predictable operational expense that scales with your restaurant's needs.
Will I own the customer data collected through the app?
Our white-label App provides you with complete ownership and control over all collected customer data. This means every piece of information—from contact details and order histories to specific customer preferences—belongs exclusively to you.
Our white-label app provides data management tools that go beyond simple collection. You can segment customers, track lifetime value, analyze ordering patterns, and even integrate this data with email marketing platforms or CRM systems.
What kind of customer support does iOrders offer?
iOrders provides comprehensive, multi-tiered support infrastructure. Our offerings include 24/7 technical assistance, dedicated account management, proactive performance optimization consultations, and extensive educational resources.
Support channels encompass live chat, email, phone support, detailed documentation, video tutorials, and periodic webinars designed to maximize your platform utilization and digital strategy effectiveness.
How do I manage delivery logistics through the app?
Our white-label app provides a centralized platform for intelligently routing orders, tracking driver locations, and managing delivery zones with unprecedented precision.
With such capabilities, you can optimize delivery routes, balance driver workloads, and provide performance analytics that helps improve overall delivery efficiency.
Moreover, GPS tracking ensures transparency for your staff and customers.You also have the option to integrate with third-party delivery services or use a combination of in-house and external delivery providers.
Is technical support included?
Absolutely. Our white-label app service includes comprehensive support packages with your monthly subscriptions, offering multiple channels of assistance, including phone support, email, live chat, and comprehensive online knowledge bases.
Ongoing support often includes regular software updates, security patches, and feature enhancements. We continuously improve our platforms, ensuring that your white-label app always has access to cutting-edge technological capabilities.
Can customers place pickup orders through the app as well?
Yes. Customers can seamlessly place both delivery and pickup orders, and you have complete control over configuration. It means you can easily specify pickup hours, define pickup locations, and set any special instructions within the app's administrative backend.
Our pickup ordering experience is as smooth and user-friendly as delivery options. Customers can select specific pickup times, receive real-time notifications about order status, and even have estimated preparation times displayed.
The app can intelligently manage both delivery and pickup queues, ensuring efficient order processing and minimal customer wait times.
