How to Become an Uber Eats Restaurant Partner: 6 Key Steps

June 17, 2025

Table of contents

Introduction

Getting your restaurant on Uber Eats helps expand your reach. In 2024, Uber Eats generated $13.7 billion in revenue, representing a 13.2% increase from the previous year, underscoring the platform's continued growth. Whether you're a small family-run place or a growing franchise, Uber Eats puts you in front of a wide range of customers from cities all over the world.    

     

If you’re considering signing up your restaurant, this guide will walk you through the Uber Eats new restaurant registration process, explain the requirements, break down pricing plans, and help you understand how to make the most of the platform.

Let’s dive into how you can become a restaurant partner and start receiving orders in no time.

What are the Eligibility Criteria for Restaurants to Join Uber Eats?

Before you can start serving up your delicious dishes on Uber Eats, there are a few basic requirements you’ll need to meet. From legal documentation to food safety standards, Uber Eats has a clear set of criteria to ensure every restaurant partner is reliable and ready to deliver a great customer experience. Let’s break down exactly what’s needed to get started.

Before you start the registration process, it’s important to ensure that your business meets Uber Eats' basic requirements:

  • You must own or operate a legally registered food business.
  • Your restaurant must be located in a region where Uber Eats operates.
  • You must have a physical kitchen and be capable of fulfilling delivery orders.
  • A valid food license or permit is required, based on your country’s regulations.
  • Restaurants offering only pickup or dine-in without delivery capabilities may not be eligible unless they opt into Uber Eats’ delivery support services.       

Feeling motivated to jump on board? Let's walk through the steps to get your restaurant listed on Uber Eats.

Steps to Register on Uber Eats

Signing up to become a restaurant partner is quick and can often be completed in under a week. Here’s how it works:

Step 1: Visit the Official Signup Page

Visit the Official Signup Page

Go to the Uber Eats for Restaurants page. Click on “Get Started” to begin the registration process.

Step 2: Enter Your Restaurant Details

Enter Your Restaurant Details

Fill out basic information including:

  • Restaurant name
  • Type of cuisine
  • Address and operating hours
  • Contact phone number and email

You’ll also need to create an Uber Eats merchant account at this stage.

Step 3: Upload Required Documents

Upload Required Documents

You will be asked to upload digital copies of:

  • Business registration certificate
  • Food safety license
  • Valid ID for the business owner
  • Bank account information for deposits

Step 4: Submit Menu and Photos

Submit Menu and Photos

Your menu should include item names, descriptions, prices, and categories. High-quality photos of your dishes are optional but strongly encouraged.

Step 5: Choose Your Pricing Plan

Choose Your Pricing Plan

Pick a partnership plan that suits your goals—Lite, Plus, or Premium. This determines your visibility and commission fees.

Step 6: Onboarding and Activation

Onboarding and Activation

Uber Eats will review your application and set up a time for virtual onboarding if needed. Once everything is approved, your restaurant will go live on the app!

For a seamless ordering experience and to avoid high commissions, consider also setting up a direct ordering system with iOrders, where you fully control the customer interaction.

With your restaurant live, understanding the pricing and fees is crucial to making the most out of this new partnership.

Pricing & Fees

Understanding how Uber Eats charges its restaurant partners is crucial to budgeting and profitability.

Uber Eats charges a commission per order, which covers access to the platform, delivery logistics, and promotional tools. Here’s how that compares to in-house delivery:

Feature Uber Eats Own Delivery Staff
Delivery Staff Provided by Uber Must hire/manage yourself
Technology Fully integrated Need to build your own
Customer Base Large and built-in Limited to your reach
Marketing & Ads Included Additional costs
Commission or Overhead 15%–30% per order Payroll, fuel, vehicle costs

Plan Breakdown

Uber Eats offers three pricing tiers:

  • Lite Plan: Minimal commission; lower visibility; no promotions.
  • Plus Plan: Balanced fees with decent exposure and basic promotions.
  • Premium Plan: Higher fees, but includes maximum visibility, placement on top lists, and extensive marketing.

If expanding delivery options is a goal, platforms like iOrders can also support your restaurant by providing integrated payment and delivery services along with Uber Eats.

Menu Information Submission

Your restaurant’s menu is one of the most important parts of your Uber Eats profile—it’s what customers see first and what ultimately drives orders.  In this section, we’ll cover what details you need to include, how to format your menu properly, and tips to make it stand out on the app.

1. Types of Menu Details Required

You'll be asked to provide:

  • Dish names and descriptions
  • Prices
  • Availability (e.g., breakfast, lunch, dinner)
  • Add-ons and customization options (e.g., extra cheese, spice level)

2. Format and Guidelines

Uber Eats requires menus in digital format. High-quality images, clear descriptions, and item categorization improve your chances of attracting customers. Keep your item names simple and descriptions concise, ideally under 140 characters.

Using platforms like iOrders, you can dynamically update your menu and pricing in real-time, ensuring that both Uber Eats and your direct customers see the most updated options.

With your menu ready to captivate your audience, let's dive into the necessary documentation to finalize your registration.

Documentation Requirements

To complete your registration and go live on Uber Eats, you’ll need to submit a few important documents. These are used to verify your business, ensure food safety, and set up payments correctly.

What You’ll Need to Provide:

  1. Business License – Proof that your restaurant is legally registered.
  2. Food Safety Certificate – A valid permit from your local health authority to show your kitchen meets hygiene standards.
  3. Government-Issued ID – A photo ID of the business owner, like a driver’s license or passport.
  4. Bank Account Details – A statement or form to confirm where your payouts will be sent.
  5. Tax Identification Info – Any local or national tax documents required in your area.

How to Submit

Uber Eats will guide you through uploading these during the signup process. Make sure the documents are clear, not expired, and match the business information you provide. If anything’s missing or blurry, it could delay your approval.

Once your paperwork is reviewed and accepted, you’ll be one step closer to going live and receiving orders.

Now that you've mastered the paperwork, let's explore a flexible way to start up on Uber Eats with their Essentials Partnership.

Is There a Better Alternative to Uber Eats?   

While Uber Eats offers extensive reach, it comes with significant commission fees—typically ranging from 25% to 30% per order. For restaurants seeking to retain a greater share of their earnings and maintain control over their brand, exploring alternatives is worthwhile. iOrders presents a compelling option, providing a suite of features designed to empower restaurant owners.

iOrders vs. Uber Eats: A Comparative Overview

Feature iOrders Uber Eats
Commission Fees 0% 25–30% per order
Branding Control Fully customizable white-label app and website Limited customization; shared platform with competitors
Customer Data Ownership Full access to customer data for personalized marketing Limited access; data controlled by Uber Eats
Order Management Unified dashboard for all orders (dine-in, pickup, delivery) Separate systems for each order type
Loyalty Programs Built-in loyalty and rewards programs Limited or no loyalty program integration
Marketing Tools AI-powered campaigns and promotions Basic promotional tools; additional features at extra cost
Setup Time 24–48 hours for full setup and integration Varies; may require longer setup times
Delivery Management Option to manage in-house or partner with delivery services Uber Eats handles all deliveries
Analytics & Reporting Real-time insights into sales, customer behavior, and operational performance Basic reporting features; limited customization

Why iOrders Stands Out?

  • Commission-Free Ordering: Retain 100% of your sales revenue, eliminating the 25–30% commission fees associated with third-party platforms.
  • Complete Branding Control: Customize your ordering platform to reflect your restaurant's unique identity, ensuring a consistent brand experience for your customers.
  • Customer Data Ownership: Gain valuable insights into customer preferences and behaviors, enabling targeted marketing and personalized promotions.
  • Integrated Marketing Tools: Utilize AI-driven campaigns and loyalty programs to engage customers and encourage repeat business.
  • Unified Order Management: Manage all orders—dine-in, pickup, and delivery—from a single dashboard, streamlining operations and reducing complexity.
  • Quick Setup: Get your platform up and running within 24–48 hours, with seamless integration into your existing systems.

By choosing iOrders, you empower your restaurant with the tools and control needed to thrive in the competitive food service industry. It's more than just an ordering system; it's a partner in your restaurant's growth and success.

Conclusion

Partnering with Uber Eats can certainly expand your restaurant’s reach and boost orders. Its straightforward registration process and extensive visibility come with powerful marketing tools that can help grow your business. However, if maximizing profits and maintaining full control over customer relationships are your priorities, iOrders stands out as a better option. 

With commission-free online ordering, customizable mobile apps, built-in loyalty programs, real-time menu updates, and integrated multi-channel marketing, iOrders offers everything you need to strengthen direct customer connections while keeping your earnings intact. It’s the ideal alternative to third-party platforms, empowering you to take control of your growth.

Ready to grow without giving away your profits? Visit iOrders today and see how their solutions can transform your business.

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