Restaurant Manager Duties Checklist Guide 2025

September 12, 2025

Table of contents

Running a restaurant means juggling staff schedules, inventory, food safety, guest feedback, and financial reporting all at once. Without a clear process, missed steps can lead to higher costs, compliance issues, or unhappy customers. 

A restaurant manager provides structure for daily, weekly, and monthly tasks, helping you maintain consistent operations, minimize errors, and train staff more efficiently. It also assists in controlling costs and increasing revenue from direct online orders.

In this blog, you’ll learn about the key duties of a restaurant manager, including a checklist to enhance the main skills and responsibilities. You'll also discover the top 10 duties most restaurants rely on and how to build daily, weekly, and monthly routines that fit your business.

Key Takeaways:

  • A structured duties checklist keeps daily operations organized and reduces costly mistakes.
  • Short, role-based training steps help new staff get up to speed faster and maintain consistency.
  • Regular inventory checks and simple ordering rules prevent waste and protect margins.
  • Tracking guest feedback and responding quickly improves repeat visits and reputation.
  • Using direct ordering systems lowers commission costs and gives you full control over payments and customer data.

What are a Restaurant Manager's Duties? Checklist Included

A restaurant manager's duties is an organized list of daily, weekly, and monthly tasks that help you run operations, follow rules, and maintain service quality. Use it to ensure nothing important is overlooked during shift changes or when training new staff. 

Key Skills and Requirements

  • Core credentials: A High school diploma is common; a bachelor’s in business or hospitality helps but isn’t required. Keep a Food Handler Certification Card on record and list hands-on experience across front- and back-of-house roles.
  • Financial/technical skills: Read daily sales and weekly food-cost and labour reports, run POS end-of-day tasks (close batches, refunds, backups), and check basic inventory levels. Put exact report names on the checklist.
  • Food safety & compliance: Log fridge/hot-holding temperatures and cleaning checks, track staff food-handler status, and follow the province-specific rules that apply to your location.
  • Soft skills: Lead calmly, provide clear direction, solve problems efficiently, adapt during busy service, and manage time effectively across shifting priorities. Document quick coaching points after each shift.
  • Training & cross-training: Make cross-training milestones part of the checklist (server, expo, line, dishwasher) and keep a short training log for progress and certificate renewal dates. Use a short one-line action per item.
  • How to record items: For each bullet on your checklist, write the exact action (one line), who does it, and how often (daily/weekly/monthly). That keeps items quick to read and simple to tick off.

Why a Restaurant Manager Duties Checklist is Essential

By spotting issues earlier, keeping inventory accurate, and reducing surprise costs, you can minimize financial risks. It also helps you route online orders and payments correctly when you choose to take orders on your own site or app, keeping more revenue in your account and avoiding marketplace percentages. Platforms that focus on direct ordering show how much those saved commissions can matter. 

A single checklist improves training speed. New managers follow the same steps each day, which shortens the time to full responsibility and reduces errors during peak hours. It also creates a record you can audit during reviews.

Knowing the value of a checklist makes it easier to see how it works in practice. Here are the core duties that most restaurants rely on.

What are a Restaurant Manager's Duties and Responsibilities?

The restaurant manager's duties vary, as every business operates differently. Still, these ten core duties cover the main areas most restaurants must manage each day for smooth service and steady growth:

1. Opening & Closing Procedures

Start each shift the same way so nothing important gets missed. Count cash, record the starting tills, do quick checks on hot and cold equipment, follow the prep list, and sign the cleaning log at shift end. Maintain a brief, written hand-off for the next manager, detailing unfinished tasks and known issues.

  • Clock starting cash and note any difference right away.
  • Mark any broken equipment and add it to the repair log.
  • Check last food prep times and rotate trays before service.

Make these steps routine so your team hands off smoothly and the next shift can get going fast.

2. Staff Scheduling, Shift Coverage, and Time Tracking

Publish the schedule early and confirm coverage a day before busy shifts. Match actual clock-ins to the schedule and fix mismatches before payroll closes. Pull sales by hour from your ordering and POS data to match staff to demand.

  • Use concise rules for shift swaps and approvals to keep records clear.
  • Note peak windows and keep one backup person listed for each busy period.

Linking live sales and shift data helps you reduce overtime and keep labor costs closer to plan. 

3. Training and Onboarding

Give new hires a short orientation that covers clocking, who to ask for help, and the main safety steps. Pair each new person with a mentor and use short, role-specific checklists for tasks they must learn first. Keep recipes and standard operating procedures (SOPs) in one quick link so staff can open them during service.

  • Track which modules each person has completed and schedule short refreshers.
  • Use photo or video examples for plating and portion sizes to help learning progress quickly.

Bite-sized training with clear checklists speeds up ramp time and keeps service consistent.

4. Inventory Control and Ordering

Perform a daily quick count of top-selling items and conduct a full count on a weekly or biweekly cycle. Set par levels, which are the minimum stock you want on hand, and place orders to reach those levels. Move older stock forward when you shelve new deliveries and record any waste immediately.

  • Maintain a concise daily count list for proteins, dairy, oils, and best-selling produce.
  • Assign a single order approver to lower accidental double orders.

Using an ordering system that lets you update availability and prices in real time reduces waste and keeps menu accuracy high.

5. Quality, Plating, and Consistency Checks

Do quick line checks during service to confirm portions, plating, and holding temperatures. Keep recipe cards and portion weights in an easy place so cooks can match the standard. Mark items as 86’d (taken off sale) in the ordering system and notify FOH staff immediately so guests don’t order unavailable items.

  • Run one full-plate check every service period and note results.
  • Keep photos of finished plates handy for quick reference.

Short, frequent audits prevent surprises and protect your margins.

6. Guest Experience and Reputation Management

Walk the floor, check in with tables, and follow a simple fix-first process when something goes wrong: listen, apologize, correct, and record. Monitor online reviews and messages from a single dashboard to respond quickly and prevent small complaints from escalating. Built-in review tools can analyze sentiment and suggest reply templates to keep responses consistent with your brand.

  • Keep one escalation path for issues that need manager approval.
  • Add short notes to the guest profile after a resolved complaint to ensure smoother next visits.

A steady approach to service and fast replies to reviews help keep guests returning.

7. Health, Safety, and Compliance

Keep daily sanitation and temperature logs for coolers and hot-holding units, and record checks at set times. Track permit and certificate renewal dates on a single calendar so nothing lapses. Maintain current inspection records and a concise guide for emergency procedures.

  • Post a short safety checklist in the kitchen for hand-washing, glove changes, and break schedules.
  • Use a digital thermometer and log exact times and temperatures.

Clear records make inspections easier and lower the risk of a food-safety problem.

8. Financial Oversight

Wrap up the day by reconciling cash and tips with your POS totals, and log any unexplained variances immediately. Review a weekly P&L snapshot to compare sales, labor, and food costs. Track trends over weeks to identify issues early.

  • Maintain a short variance log, noting possible causes for dips and spikes.
  • Clearly post tip and payout rules so staff understand the process.

Regular, short checks help you catch over-portioning, waste, or missed voids before they affect profits.

9. Maintenance and Equipment

Log routine cleaning and quick checks for grills, fryers, refrigeration, and dish machines. Record minor repairs immediately and keep a planned list for equipment past its typical service life so you can budget replacements. Keep vendor contact info and manuals near each unit.

  • Keep a preventive-maintenance calendar for weekly, monthly, and annual work.
  • Note the last service date on each piece of equipment.

A steady maintenance rhythm cuts emergency repairs that stop service and helps plan capital needs.

10. Marketing Basics and Repeat-Order Tools

Run simple local offers and verify that loyalty sign-ups function correctly on both the ordering page and in-store. To receive orders on your website or app and have payments deposited into your account, set up a commission-free ordering solution that routes payments directly to your merchant account and provides first-party customer data. 

Use website/QR ordering for dine-in, pickup, and delivery so guests can order where they prefer. Test the ordering feed and perform a test transaction each week to ensure that menus, modifiers, taxes, and loyalty points are mapped correctly.

  • Verify a test pickup and a test delivery order weekly.
  • Confirm loyalty points post correctly to guest accounts after each purchase.

A fixed-cost, commission-free model helps keep more revenue in your account and keeps customer data with you, not a marketplace.

Keep this expanded checklist where managers and shift leads can read it before every service. Short daily routines, a few automated checks, and direct-order controls help you accept orders through your site or app and have payments go straight into your account with less work and lower commissions.

These core duties give a broad picture, but it helps to break them into daily, weekly, and monthly routines that managers can follow step by step.

What Should Be Included in a Restaurant Manager's Duties Checklist?

Begin with a practical daily checklist to maintain steady operations, minimize mistakes, and free up time for higher-value activities, such as staff coaching and sales. Use the lists below as a baseline and modify for your menu, seating, and shift lengths:

1. Daily Duties

Opening (before service)

Start the day with structure. Opening tasks set the tone for service and prevent last-minute surprises.

  • Switch on lights, equipment, and POS; log into vendor portals if needed.
  • Count cash float and record starting amounts.
  • Check and log fridge/freezer and food temperatures.
  • Restock sanitizer and hand-wash stations.
  • Run a 10–15 minute pre-shift briefing to share goals, specials, or changes.

A strong opening routine creates a smooth handoff into service and keeps both staff and guests confident.

During shift

Stay visible during service. A manager’s presence on the floor and in the kitchen helps spot issues early and maintain consistency.

  • Walk the floor and kitchen frequently, every 20–30 minutes during peaks, and less often when slow.
  • Monitor order accuracy and ticket times. Aim for under 10 minutes on starters, ~20 minutes for entrées, adjusting for rushes.
  • Flag low stock or quality issues as they arise; update POS or inventory in real time.

By staying engaged during the shift, you protect guest experience and support staff without micromanaging.

Closing (after service)

Close the day with accountability. End-of-shift tasks safeguard cash, equipment, and data while preparing for tomorrow.

  • Reconcile cash against POS sales; record voids and comps; secure deposit.
  • Run and save daily sales and labor reports for P&L use.
  • Clean and sanitize stations; assign deep-clean tasks for tomorrow.
  • Lock premises, confirm alarm, and secure safe procedures.

Consistent closing routines give the next shift a clean slate and prevent costly errors.

2. Weekly Duties

Weekly tasks keep quality, staff morale, and scheduling under control.

  • Rotate deep-clean zones (kitchen, vents, ice machine, FOH high-touch areas).
  • Do a full inventory of fast-moving items and reconcile with usage.
  • Hold a staff meeting or debrief to review wins, trends, and schedule updates.
  • Build the schedule for next week based on sales patterns.

A weekly rhythm helps balance service quality with planning so the team stays aligned.

3. Monthly Duties

Monthly reviews connect the daily grind to long-term financial health.

  • Run P&L; compare food cost, labor, and fixed costs against targets. Flag issues.
  • Review supplier terms and pricing; adjust to keep margins strong.
  • Schedule maintenance or service checks for critical equipment.
  • Hold refresher training on cash handling, food safety, and service standards.

Monthly check-ins keep costs in check, equipment reliable, and staff skills sharp, safeguarding both profitability and guest satisfaction.

Daily checklists keep service smooth, yet order management often adds extra pressure. That’s where tools like iOrders can simplify the process.

Also Read: Best Food Ordering App for Restaurants in 2025

Manage Orders Smarter with iOrders

Many managers find managing online orders stressful due to high marketplace commissions, multiple tablets, mismatched menus, and missing loyalty data, which all contribute to a more challenging restaurant manager duties checklist. Reconciling sales or checking menu accuracy shouldn’t add hours to your day.

iOrders helps by streamlining these tasks into one system, making it easier to fold into your daily, weekly, and monthly routines:

  • Commission-Free Online Ordering: Run a test order to confirm menu sync and payment flow, while keeping full revenue.
  • Website & QR Ordering: Scan or click to ensure guests see current menus and availability in real time.
  • White-Label, Native Mobile App: Perform a quick order test to confirm a consistent guest experience across channels.
  • Delivery-as-a-Service: Verify delivery routing and confirm orders land directly in your POS without third-party costs.
  • Loyalty and Rewards: Verify that recent orders are posting loyalty points correctly and monitor new sign-ups.
  • Smart Campaigns: Review campaign performance to see which offers drive repeat visits.
  • AI-Powered Review System: Log in to monitor new reviews and act on flagged feedback promptly.
  • Managed Marketing Services: Check scheduled promotions to ensure they align with your current goals.

By combining them with your existing duties, you reduce errors, protect margins, and build stronger guest relationships, all without adding extra complexity.

Also Read: Take Control of Your Restaurant’s Online Ordering with iOrders

Conclusion

A concise, regularly updated duties checklist transforms daily tasks into reliable habits, allowing managers to concentrate on coaching the team and identifying trends that impact profitability. It creates a plain record for training and audits, helps spot small problems before they grow, and makes it easier to compare what actually happened with sales and costs so you can respond with practical fixes. 

Using compact routines and the right tools reduces manual handoffs and paperwork, preserves more income from online orders, and keeps customer relationships and data with you, so marketing and loyalty work from your side.

iOrders is built to help restaurants keep orders and customer data under their control by offering commission-free online ordering, a white-label mobile app, and delivery-as-a-service that routes orders into your systems. 

Discover how iOrders can seamlessly integrate into your checklist to boost your cash flow. Book a demo today!

FAQs

1. How long does it usually take to move from a frontline role to a restaurant manager?

Most people reach manager level after about 2–5 years of steady front-line experience plus on-the-job training; timelines depend on employer size and promotion practices.

2. Which insurance types should a manager be familiar with?

Key policies to know include general liability, workers’ compensation, property/BOP, liquor liability (if you serve alcohol), and optional covers such as cyber or business-interruption.

3. Can a restaurant manager be personally sued or face penalties for a guest illness or injury?

Yes, managers can face civil claims or regulatory penalties when negligence is alleged; legal exposure depends on local law and the company’s policies.

4. What should a manager highlight on a CV or in interviews to stand out?

Use short, measurable examples: % sales growth, reduced turnover, cost savings, or efficiency gains with numbers and timeframes.

5. Do ghost/cloud kitchens change what a manager does day to day?

They shift focus toward order flow, delivery-optimized menu design, high-throughput prep, and managing multiple virtual brands rather than front-of-house guest service.

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