How does iOrders' commission-free model work?
Unlike third-party delivery apps charging 15-30% per order, iOrders runs on a fixed monthly fee. You keep 100% of your revenue while owning your customer data and relationships—no hidden costs, no middlemen.
How long does it take to set up the iOrders platform?
Most restaurants go live within 48-72 hours. Our team handles the setup, including menu upload, payment integration, and staff training. We also provide ongoing support to ensure a smooth launch.
Can I integrate iOrders with my existing POS system?
Yes! iOrders integrates seamlessly with Square, Toast, Clover, and other major POS systems. Our team will assist with a smooth, hassle-free integration during setup.
What marketing features are included in the platform?
iOrders includes email marketing, SMS campaigns, loyalty programs, social media integration, and AI-powered personalized messaging—all designed to help you attract and retain customers.
What kind of customer support does iOrders provide?
Our 24/7 support team is available via phone, email, and live chat. You also get a dedicated account manager, regular platform updates, and access to training resources.
How does the loyalty program work?
Our built-in loyalty program is fully customizable. You can:
- Set points-per-purchase
- Create tiered rewards
- Offer birthday specials
- Send automated rewards to loyal customers
Is there a contract or minimum commitment?
No long-term contracts. Our monthly plans allow you to upgrade, downgrade, or cancel anytime—no strings attached.
How secure is the platform?
Can I customize the ordering interface to match my brand?
Absolutely! Customize everything—from colors and logos to images and messaging—so your online ordering experience looks and feels like your brand. Professional design services are included in the setup.