iOrders provides a custom-built online ordering website and mobile app for your restaurant. Our all-in-one platform lets you manage your menu, process orders, handle payments, and access valuable customer data and analytics—all while maintaining your brand identity. We handle the technical infrastructure so you can focus on what matters most: running your restaurant.
What are the fees for using iOrders?
Unlike third-party delivery apps that charge 15-30% commission on each order, iOrders operates on a transparent fixed monthly subscription model. This includes all features with no hidden fees or order commissions. Your exact pricing depends on your restaurant's specific needs—contact us for a personalized quote.
Can iOrders integrate with my existing POS system?
Yes, iOrders seamlessly integrates with most major POS systems including Toast, Square, Clover, and Lightspeed. Our team works with you during onboarding to ensure smooth integration with your existing technology stack, minimizing disruption to your operations.
Who owns the customer data collected through iOrders?
You do! All customer data collected through your iOrders platform belongs exclusively to your restaurant. We never sell or share your valuable customer information with third parties, allowing you to build direct relationships and implement effective marketing campaigns.
What kind of support and training do you provide?
We offer comprehensive onboarding and hands-on training to get your team confident with the system. Our dedicated customer support team is available 24/7 via phone, email, and chat to assist with any issues. We also provide regular system updates, new feature rollouts, and marketing guidance to help maximize your online ordering success.
How long does it take to get set up with iOrders?
Most restaurants are fully operational within 2-4 weeks. This includes building your custom-branded site/app, menu setup, integration with existing systems, payment processing configuration, and comprehensive staff training. Our implementation team handles the heavy lifting to ensure a smooth transition.