Customer story · Regina, SK

How Peking House grew to $27,000+ a month in commission-free direct orders

A family-owned Regina favourite since 1984, Peking House was one of iOrders' earliest customers. Owner Steve Luong runs online ordering, a branded mobile app and email marketing on iOrders, and customers are spending more per order.

$27K+

direct online orders every month

$320K+

annual run-rate in direct orders

+12%

higher average order size

Peking House restaurant storefront on Rose Street in Regina

What changed with iOrders

The results

✓
$27,000+ in direct online orders every month.
✓
Average order size up 12% since switching direct ordering to iOrders.
✓
A branded mobile app customers love for its simplicity.
✓
Email marketing that keeps Peking House in customers' inboxes.
✓
Support that is always reachable and prompt.

What Peking House runs on iOrders

✓
Commission-free online ordering on pekinghouse.ca.
✓
Its own branded app on the App Store and Google Play.
✓
Email campaigns that invite regulars back to order direct.
✓
A real support team that responds promptly.

How it grew

Since 1984

A downtown Regina institution

Peking House has served Mandarin, Szechwan and Cantonese dishes from 1850 Rose Street since 1984, with dine-in, take-out, city-wide delivery and group catering.

Early customer

Direct ordering, commission-free

As one of iOrders' earliest customers, Steve moved direct ordering onto iOrders, so regulars order straight from Peking House with no marketplace taking a cut.

Branded app

An app customers love

Peking House's own app is on the App Store and Google Play. Customers love how easy and simple it is to order their favourites.

Today

$27K+ a month, direct

Direct orders run at $27,000+ a month, average order size is up 12%, and email campaigns keep regulars coming back.

Steve Luong, owner of Peking House

“We were one of iOrders' first customers, and the support is a big reason we've stayed. The team is always reachable and always quick to help. Our customers love the app because it's so simple to use, and our orders are bigger since we moved our direct ordering to iOrders.”

Steve Luong

Owner, Peking House · Regina, SK

At a glance

Restaurant
Peking House, Mandarin, Szechwan and Cantonese. Family-owned since 1984
Owner
Steve Luong
Location
1850 Rose Street, Regina, Saskatchewan
Website
pekinghouse.ca
With iOrders
One of iOrders' earliest customers
Uses
Online ordering, branded mobile app, email marketing

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